Welcome!

At this year’s ILTACON, we’re embracing legal action-heroes and their supporting teams that drive success through insight, innovation and intelligence.

Scroll down for information on our exclusive events and opportunities for you to discover how to best optimize your support teams, plan and price competitively, access financial and matter data in real-time, and enable “the smart lawyer” in your firm.

EVENTS

PERSONAL MEETINGS

The World is Not Enough

ILTA is the perfect time to catch up on the latest innovations and legal technologies available. Stop by booth 300 or reserve your Business Review catch up with your BigHand account manager to see product updates and feature enhancements that are available to you.

If you’re new to BigHand, we invite you to book a Discovery Meeting with one of our legal technology experts to talk through your current technologies, business objectives and how we can best support your firm on the journey to achieving operational excellence. We specialize in back-office operations, workflow and task delegation, document creation, BI, matter pricing and financial data reporting.

When: Monday, August 19 – Thursday, August 22

Where: Booth 300 and meeting room Oceanic 3

HAPPY HOUR AT CRESCENT TERRACE

Shaken, Not Stirred

We know how to have let our hair down and this year, pre-drinks are on us! We’ll be riverside in the Crescent Terrace, right by the conference hall en route to the Disney Boardwalk, enjoying cocktails and live music. We welcome you and your colleagues to join us for drinks and to win some special prizes!

When: Tuesday, August 20, 5:00-7:00pm

Where: Crescent Terrace, see map below

OPENING NIGHT GAMES & COCKTAILS

Tomorrow Never Dies

We’re kicking the show off in style with martinis and games at the BigHand booth. Stop by booth 300 on opening night from 7pm to enjoy a martini, shaken not stirred, catch up with your BigHand friends and test your Bond knowledge with our digital pop quiz.

Also, don’t forget to come by the BigHand booth to collect your “Insight Pack”, special opening night gift and to enter to win some great prizes.

When: Monday, August 19, 7:00-9:00pm

Where: ILTACON Exhibit Hall – Booth 300

EVENTS

OPENING NIGHT GAMES & COCKTAILS

Tomorrow Never Dies

We’re kicking the show off in style with martinis and games at the BigHand booth. Drop by for your swag and a chance to win a drone or helicopter tour.

When: Monday, August 19, 7:00-9:00pm

Where: ILTACON Exhibit Hall – Booth 300

HAPPY HOUR @ CRESCENT TERRACE

Shaken, Not Stirred

Pre-drinks are on BigHand! We’ll be riverside in the Crescent Terrace, right by the conference hall, enjoying martinis and other mixers as well as appetizers and live music.

When: Tuesday, August 20, 5-7 pm

Where: Crescent Terrace, in the Disney Swan & Dolphin; “R” on the Disney Map

BOOTH CATCH-UPS & PRIVATE MEETINGS

The World is Not Enough

Come by and say hi – we’ll be in booth 300, ready to discuss the latest tech solutions for your firm, plus we have a private meeting room and lounge for more in-depth conversations.

When: Monday, August 19 -Thursday, August 22

Where: ILTACON Exhibit Hall – Booth 300

REGISTER

RSVP here for BigHand events

RSVP here for BigHand events

WHAT’S IN IT FOR ME?

OPERATIONS

COOs, Heads of Business Transformation

Meet BigHand at ILTACON to get help with:

  • Available tools to uncover your operational blind spots
  • Dealing with fixed fee/client pressure
  • Determining the actual cost/profit of a matter
  • Maximizing operational efficiency and reducing cost
  • Reviewing how to have work routed to the least expensive resource, without impacting client service

We have an Insight Pack made for your specific role, pick it up in booth 300!

FINANCE

CFOs, Finance Directors, Pricing Managers, Finance Managers, Business Analytics Directors

Meet BigHand at ILTACON to get help with:

  • Maximizing operational efficiency and reducing costs
  • Understanding how other firms are accessing key financial metrics in real time to be able to effect real business change
  • Reviewing how work can be routed to the least expensive resource, without impacting client service
  • Planning, pricing and monitoring matters from both a financial, regulatory and customer perspective
  • Determining the actual cost/profit of a matter, and receiving real-time data to make sure it stays on track

 We have an Insight Pack made for your specific role, pick it up in booth 300!

HR

HR Directors, HR Managers

Meet BigHand at ILTACON to get help with:

  • Preparing your support teams for the next 3 years – visualizing your future state
  • Managing the varied attributes and skillsets of a multi-generational workforce
  • Planning for the next generation of legal support
  • Reviewing challenges faced around the delivery of first-class lawyer support
  • Delivering a high quality and timely service, at the right cost
  • Identifying skill sets and addressing training needs
  • Empowering support staff to take on more value-add work
  • Optimizing cross-office resources

We have an Insight Pack made for your specific role, pick it up in booth 300!

SUPPORT SERVICES

Support Services Managers, PA Services Managers

Meet BigHand at ILTACON to get help with:

  • Understanding how support teams in other law firms function
  • Building the business case for modernizing support staff structures
  • Gaining full visibility of support work and controlling allocation of work
  • Identifying skill sets and addressing training needs
  • Reducing over-time costs
  • Making informed decisions on staffing ratios
  • Optimizing cross-office resources

We have an Insight Pack made for your specific role, pick it up in booth 300!

IT

IT Directors, IT Managers

Meet BigHand at ILTACON to get help with:

  • Gaining insight on new technologies for law firms
  • Driving IT projects to help future-proof your firm
  • Understanding options for your specific environment
  • Understanding available integrations and enhancements
  • Driving internal user adoption of BigHand technology

We have an Insight Pack made for your specific role, pick it up in booth 300!

OTHER

Attorneys, Technology Partners, Suppliers and more

BigHand works with a wide range of roles within law firms as well as trusted partners in the legal industry.

Stop by booth 300 to meet the team and find out how we can work together. 

IT

IT Directors, IT Managers

Meet BigHand at ILTACON to get help with:

  • Gaining insight on new technologies for law firms
  • Driving IT projects to help future-proof your firm
  • Understanding options for your specific environment
  • Understanding available integrations and enhancements
  • Driving internal user adoption of BigHand technology

We have an Action Pack made for your specific role, pick it up in booth 300!

SUPPORT SERVICES

Support Services Managers, PA Services Managers

Meet BigHand at ILTACON to get help with:

  • Understanding how support teams in other law firms function
  • Building the business case for modernizing support staff structures
  • Gaining full visibility of support work and controlling allocation of work
  • Identifying skill sets and addressing training needs
  • Reducing over-time costs
  • Making informed decisions on staffing ratios
  • Optimizing cross-office resources

We have an Action Pack made for your specific role, pick it up in booth 300!

OPERATIONS

COOs, Heads of Business Transformation

Meet BigHand at ILTACON to get help with:

  • Available tools to uncover your operational blind sots
  • Dealing with fixed fee/client pressure
  • Determining the actual cost/profit of a matter
  • Maximizing operational efficiency and reducing cost
  • Reviewing how to have work routed to the least expensive resource, without impacting client service

We have an Action Pack made for your specific role, pick it up in booth 300!

FINANCE

CFOs, Finance Directors, Pricing Managers, Finance Managers, Business Analytics Directors

Meet BigHand at ILTACON to get help with:

  • Maximizing operational efficiency and reducing costs
  • Understanding how other firms are accessing key financial metrics in real time to be able to effect real business change
  • Reviewing how work can be routed to the least expensive resource, without impacting client service
  • Planning, pricing and monitoring matters from both a financial, regulatory and customer perspective
  • Determining the actual cost/profit of a matter, and receiving real-time data to make sure it stays on track

We have an Action Pack made for your specific role, pick it up in booth 300!

HR

HR Directors, HR Managers

Meet BigHand at ILTACON to get help with:

  • Preparing your support teams for the next 3 years – visualizing your future state
  • Managing the varied attributes and skillsets of a multi-generational workforce
  • Planning for the next generation of legal support
  • Reviewing challenges faced around the delivery of first-class lawyer support
  • Delivering a high quality and timely service, at the right cost
  • Identifying skill sets and addressing training needs
  • Empowering support staff to take on more value-add work
  • Optimizing cross-office resources

We have an Action Pack made for your specific role, pick it up in booth 300!

OTHER

Attorneys, Technology Partners, Suppliers and more

BigHand works with a wide range of roles within law firms as well as trusted partners in the legal industry.

Stop by booth 300 to meet the team and find out how we can work together. 

WHERE TO FIND US

This year's ILTA starts in...

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About BigHand

We currently have over 545,000 software licenses in use across 3,000+ customer organizations, all of which are benefiting from using our technology on a daily basis.

Through technology, insight and experience, we deliver success for the future by helping you achieve professional productivity and operational excellence.

We make it simple: our role is to continuously free up time, money and value, helping everyone in your organization to focus on what they do best. We pride ourselves on communication. We’ll take the time to understand the challenges you face and craft a solution suited to your needs, using a combination of task delegation, document creation, digital dictation workflow, intuitive reporting and analytics, matter pricing, or clinical correspondence. Most importantly, we lend a helping hand to keep things running smoothly. Our team of BigHanders provide proactive support, at every stage – that’s the BigHand Way, it’s what we’re known for. Together, we can Make Big Happen.

BigHand has played a key part in enabling our attorneys and support staff to be more efficient with creating, tracking and managing internal workflow, including task delegation and dictations, as the ratio of attorney to support staff increases.


Eric Hunter, Director of Knowledge, Innovation and Technology Strategies at Bradford & Barthel

The bi-product has been cost reduction achieved as a result of allocating more tasks to lower level, lower cost resources and the ability to proactively manage staff to improve their skillsets and enhance job satisfaction.  BigHand Now has unlocked an ongoing project that will continuously deliver ongoing benefits.

Norma Spearman, Chief Legal Support Officer at DLA Piper

We have significantly streamlined our processes to ensure we are uniquely placed to provide an exceptional level of service to our clients.

Kalie Olson, Vice President of Operations at Integreon

With our old system, lawyers had to come in almost every day to submit tapes full of dictations that needed to be completed for client. We wanted a system that would enable our lawyers to submit dictations remotely, wherever they were. From an operations standpoint, we envisioned a system that could easily prioritize and transfer dictations to other staff when needed to ensure that work was completed in a timely manner

Jim McBride, Office Manager at Kent McBride

About BigHand

We currently have over 545,000 software licenses in use across 3,000+ customer organizations, all of which are benefiting from using our technology on a daily basis.

You might know us for our Digital Dictation products, because our products are trusted by some of the world’s leading law firms and healthcare organizations, but dictation is just the start. We’ve developed a range of speech, task delegation, document creation and workflow tools that help busy people achieve more in less time, and organizations become more efficient and effective.  Our ambition isn’t just to help people get things done, we’re all about helping big ideas become big achievements. We’re here to Make Big Happen.

BigHand has played a key part in enabling our attorneys and support staff to be more efficient with creating, tracking and managing internal workflow, including task delegation and dictations, as the ratio of attorney to support staff increases.


Eric Hunter, Director of Knowledge, Innovation and Technology Strategies at Bradford & Barthel

The bi-product has been cost reduction achieved as a result of allocating more tasks to lower level, lower cost resources and the ability to proactively manage staff to improve their skillsets and enhance job satisfaction.  BigHand Now has unlocked an ongoing project that will continuously deliver ongoing benefits.

Norma Spearman, Chief Legal Support Officer at DLA Piper

We have significantly streamlined our processes to ensure we are uniquely placed to provide an exceptional level of service to our clients.

Kalie Olson, Vice President of Operations at Integreon

With our old system, lawyers had to come in almost every day to submit tapes full of dictations that needed to be completed for client. We wanted a system that would enable our lawyers to submit dictations remotely, wherever they were. From an operations standpoint, we envisioned a system that could easily prioritize and transfer dictations to other staff when needed to ensure that work was completed in a timely manner

Jim McBride, Office Manager at Kent McBride

Visit BigHand at Booth 300 and Oceanic 3

www.bighand.com